The Refresh all listing content button updates your Whimstay listings with changes from Airbnb without overriding customizations you've made directly in Whimstay.
What gets refreshed
When you click Refresh all listing content on your host dashboard, Whimstay updates these details from Airbnb:
Listing details and reviews
Room and bed configuration
Pet availability
Max guest count, bathrooms, bedrooms
Check-in and checkout times
Amenities and house rules
Images
Calendar availability
Property contact information
Pricing information (synced directly from Airbnb)
What doesn't get refreshed
These settings stay exactly how you set them in Whimstay:
Calendar changes you made in Whimstay, like blocked dates or custom pricing (so you don't have to worry about custom changes getting overwritten)
Edits you made directly in Whimstay, like check-in instructions
Your host profile, including name and photo
Whimstay discounts
Whimstay stay length settings
Anything you've customized directly in Whimstay won't be overridden by the refresh.
How often should you refresh?
You don't need to refresh often. Calendar availability syncs automatically every hour between Airbnb and Whimstay.
Use the refresh button only when you've made major changes on Airbnb, like:
Adding or removing photos
Changing your listing title or description
Updating amenities or house rules
This keeps your Whimstay listing fully in sync with your Airbnb listing.
Still have questions? Email us at [email protected]. We're here to help.