When your booking shows as "Confirmed," your stay is secure. Payment has cleared, your dates are reserved, and your host knows you're coming.
What you'll see when your booking is Confirmed
Your booking appears under My bookings when you sign in with the email you used to book. That's where you'll find your host's contact info and other booking details, any time.
You have a confirmation email from Whimstay with the property address, your check-in and checkout dates and times, a link to your receipt, and the other key details of your stay. Save or star it, so you can come back to it when you need it.
You have your host's contact info, in case you want to reach out before the trip.
What happens next
Check-in approaches normally:
Save your confirmation email so you have it later
Your host may reach out with questions or details needed so keep an eye on your email and/or texts
About 24 to 48 hours before arrival, your host will email check-in details to the address you used to book. These usually cover how to get the keys or access code, parking and Wi-Fi, any property-specific notes, and a welcome. If it's the day of check-in and nothing has arrived, contact your host first; if you still hear nothing, see How to find your check-in details.
If you have questions in the meantime, you can reach your host directly using the contact info in your booking details
If you're worried something's not right
If your booking shows Confirmed but you haven't received the confirmation email, see What to do if your booking confirmation doesn't arrive. If you have any other concerns, reach out to us at help.whimstay.com — we're here to help.